Hi,1.  I purchased the one-time fee version of SpinnerChief 4.  However, the program was failed to run on PC.  I've emailed you for a couple of days now to get support, but there's NO reply from you AT ALL. 2.  Wanted to use the spin on web, but "Spin Error"???? In other words, I paid a high fee, but cannot use the product.   Very disappointed.  Please revert to my mail as soon as possible,...